Frequently Asked Questions


Why choose Stanfield Shutter?
Why buy local, rather than ordering from a national manufacturer?
What materials do you use?
What finishes are available?
Once I place my order, how long until they are installed?
How does Stanfield Shutter compare in cost to other shutter companies?
What type of warranty does Stanfield Shutter offer?
Are custom sizes or shapes available?
Why does Stanfield Shutter use flat louvers instead of oval louvers like other shutter companies?
Do you have to put a tilt rod down the center of my shutter panels?
How do I get prices for my shutters?

Why choose Stanfield Shutter?
There are numerous reasons to choose Stanfield over other manufacturers. We are Utah’s oldest and largest locally owned and operated shutter company. All of our products are manufactured right here on Utah soil which gives us the capability to not only custom make your shutters to any specification and design, but it allows us the ability to serve you better should the need arise once you have the shutters. We use only premium materials in our shutters and have time tested each product for quality, durability, and longevity. All of our shutters are backed by an unmatched lifetime manufacturer’s warranty. (Please see Stanfield Shutter Advantages)
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Why buy local, rather than ordering from a national manufacturer?
Not only will the shutters ordered from Stanfield look and fit better, but you won’t have to worry about a single thing. National manufacturers will ship the shutters to you and then either tack on a surcharge to install them or leave that task to you which can be quite daunting. Typically we have found that you will spend more money and have more headaches with national manufacturers then dealing with a locally owned and operated company like Stanfield Shutter.
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What materials do you use?
There are three basic categories for shutter materials: natural hardwood, engineered hardwood, and synthetics. Natural hardwoods are woods that have been grown from the ground cut down and sent on their way. Most people are familiar with Cherry, Oak, Basswood, and Knotty Alder. Engineered hardwood is a broad term that covers any wood product that has gone through additional refining processes. We use premium High Density Fiberboard (HDF) in our painted shutters because they don’t warp. Finally the synthetics or vinyl type products are nice in watered areas, but be sure not to purchase a hollow or wood wrapped vinyl since the quality is not very high. For a more detailed explanation of these products please see our pages on HDF, Basswood, Knotty Alder, and Vinyl Synthetic shutters.
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What finishes are available?
Stanfield Shutter is currently the only shutter company in Utah to use water based paint on their shutters. This type of paint is more resistant to UV damage then any other finish utilized in the industry. It will not yellow unlike the Conversion Varnish or Lacquer based paints used by our competitors. We use CAB Acrylic stains and sealers on our stain grade shutters which again, will not yellow like our competitor’s finishes and is very resistant to UV damage.
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Once I place my order, how long until they are installed?
Production time varies throughout the year and typically ranges from 4 to 8 weeks depending on the number of orders we have in. Production time begins once we have final measurements, paint or stain color selection, and a deposit. For current production time please contact a Stanfield Shutter representative.
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How does Stanfield Shutter compare in cost to other shutter companies?
When comparing apples to apples Stanfield Shutter typically has the lowest cost around. However, every once-in-a-while one of our competitors has an unexpected sale or promotion. Because of this Stanfield Shutter will beat any competitor’s bid with similar types of shutters (materials, finishes, etc) and warranties.
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What type of warranty does Stanfield Shutter offer?
Stanfield Shutter offers a limited lifetime manufacturer’s warranty on all of the shutters we produce. In a nutshell we cover anything that should not occur to the shutter under normal conditions. Defects that occur due to nature, unpredictable circumstances, or “acts of God” (events that occur randomly over which we have no control) are not covered under the warranty. To clarify, the screws are guaranteed not to strip out for the life of the shutter, however, if a child has been swinging on the shutter and causes the screws to strip out the resulting damage is not covered. The paint is also guaranteed against bubbling, however, the damage caused by spilling hot oil or excessive amounts of water on the wood shutters causing the paint to bubble would not be covered. Generally speaking, if you are taking proper care of your shutters most things are covered. Please see the warranty for more specific information.
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Are custom sizes or shapes available?
Yes. Stanfield Shutter custom engineers and builds all our shutters to fit each window. We can do circles, ½ rounds or circles, ¼ rounds or circles, ovals, octagons, angles, arches, triangles, hexagons, squashed arches, eyebrows, sliding glass doors, and of course square and rectangular windows. If you would like to see some pictures of our shutters feel free to visit our photo gallery.
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Why does Stanfield Shutter use flat louvers instead of oval louvers like other shutter companies?
There are several reasons for this difference. The first is that Stanfield Shutter is one of the few companies that actually manufacturers its shutter parts from scratch. Most of our competitors order from national part manufacturers and then cut and assemble the parts here. Because of this our competitors do not have the ability to adapt their production process and shutter design. Stanfield Shutter changed the louver design 15 to 20 years ago due, in large part, at the request of the best interior designers and decorators. Interior designers had been getting a lot of complaints from their customers that people did not recognize their “shutters” as “shutters” and kept on complimenting them on their “blinds.” They brought this concern to Grant Petersen and Gary Stillman (who are still working at Stanfield incidentally). After a great deal of research it was determined that because the trailing edge of the oval louvers was so small it made the shutters look like they were blinds. So, Grant and Gary developed the flat louver to resolve the problem. Interestingly enough, the flat blade is thinner in the center then the oval louver which gives customers a better view. Once the flat blade was implemented it was also discovered that the staples held better and the blades were more durable and resistant. So all in all Stanfield Shutter recommends the flat blade because it has a better design, it lasts longer, and it provides a better view. If you prefer, however, we can build your shutters with the oval louver.
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Do you have to put a tilt rod down the center of my shutter panels?
No we do not, however it is recommended that you do. When shutters do not have a rod in the center of the panel it is placed on the back side of the panel. This is called the rodless or sometimes the clear view design. The rod is then connected to the tilt rod with a nail. This design has several disadvantages. First, the area of the louver where the nail is shot into is a weak point and often results in the nail splitting out and breaking the louver. Second, if the nail works its way out and you rotate the blades the nail will damage the stile and could possible break the louver. Third, people get used to grabbing one louver and using that to open and close the shutter which puts undue stress on that louver which could break over time. Finally, customers purchase shutters for their architecture and design, without a tilt rod in the center the shutters look more like a blind then a shutter which defeats the purpose of investing in shutters.
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How do I get prices for my shutters?
The free-in-home quote is the most popular way of obtaining shutter prices. While measuring your windows our representative can look at your window jamb, molding, locking mechanisms, d├ęcor, etc and then recommend the best shutter for your home. We can give you an estimate over the phone or via e-mail if you provide us with the window dimensions and shape, your name, the city in which the shutters will be installed, and the type of shutters you would like (painted v. stained, wood, vinyl, louver size, etc), but if your measurements are off or you require a difficult mount the estimate could change. Click here to contact us if you would like an estimate.
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